Back of House Manager

Back of House Manager, Events Venue, London, £39,900 + Package

My client is one of the UK’s leading conference and exhibitions centre who pride themselves on their vibrant culture and exceptional service. They are seeking a highly organised, dedicated and experienced Back of House Manager to lead their dynamic team and ensure operations run like clockwork.

What does the role entail as a Back of House Manager?

 -Delivery of consistent and exceptional service standards to achieve and ideally exceed

agreed unit targets and grow the reputation for my clients legendary customer service.

- Managing the main venue warehouse and all the satellite storages.

- Responsible, alongside the kitchen department, for the loading bay tidiness.

- Responsible for the good receiving procedure, ensuring the items arrived always match invoices & delivery notes, and immediate protection of any goods arriving onsite.

- Responsible for the holding stock level of Linen in the warehouse.

- Responsible for the holding stock level of Disposable and Chemicals in the warehouse.

- Highly responsible for the maintain, right storage and stock counting of any logistics equipment, light or heavy. As well as CCG stock level.

- Responsible for any equipment hired returns or collection, informing the head of department of any possible losses, and reducing them at minimum cost.

- Liaison with 3rd party supplier and contractors to underpin effective service delivery.

- Own the delivery of health and safety policy and process across your remit.

- Attending events planning meetings once requested

- Supporting the Beverage Logistics Manager with canteen orders, when required.

- Supporting the Senior Logistic manager with any rental equipment orders, events related.

- Responsible for the wash up procedures, tidiness, and cleanliness. Ensuring the correct store of the equipment.

- Report any maintenance issue within the company venue areas to the Facility Manager or Head of Logistics.

- Supporting the head of department to produce the department ROTA, once requested.

Skills and Experience

• Previous experience in a BOH Manager position from an events or hospitality background
• Previous experience in a high volume logistically challenging environment
• Must be highly organised with a great attention to detail
• Calm and structured approach, coupled with resilience and problem solving skills.
• Forklift driving license holder is desirable not essential

To apply for this role you must have previous working knowledge in a back of house role within events or hospitality.

It is essential that you are a problem solver with a clear thinking approach to your work, excellent attention to detail and strong organisational skills.

INTERESTED in the Back of House manager role? ? Please call Jo for further information or email your CV to apply.

Start Monday is acting as a recruitment service in relation to this role.