Business Excellence Develop Manager - Operational - Hospilaity a

2019-06-18 14:14:322019-09-14Start Monday
Job TypePermanent Full Time
AreaLondon, England
Salary£35,000 plus expenses and company benefits
Start Date
Business Excellence Development / Operational - Hospitality and Catering.

We are currently recruiting for a prestigious client for a Business Excellence Development Manager to work at their various locations across the country. Your role will be predominately to continue the development of the companies standards throughout the business. It is essential that you are an experienced operator who is driven by detail!
overall purpose of the role;
  • To continually enhance customer experience and pursuit of excellence through delivery of clearly communicated, effective and continually updated company operating procedures.
  • Setting operating standards content with core signature owners and functional heads ensuring they are fit for purpose and deliverable
  • Measuring compliance of operating standards through IPOE review process
  • Create culture throughout my client of continuous improvement through core signatures and project management and facilitating the pro-active use of IPOE review action plans and recording / reviewing themes emerging to make recommendations for targeted focus
  • Coach and support venues in implementation and maintaining of standards and business improvement projects
  • To demonstrate full alignment of my clients vision and values by doing the right things and celebrating successes
  • Aligning standards to the moving business at all times to keep them ahead of competitors
So if you are an individual who is driven by excellence, has a strong operational background and who is looking for a new challenge then this could be the role for you. Please be aware that as my clients venues are located across the country it will mean that you will need to spend a number of nights way whilst visiting them. 
For full information and an informal chat please call Jo or email your CV to apply.
Start Monday Ltd is acting as a recruitment service in relation to this role.
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